About Me

I am an Assistant Professor at the UCL School of Management, University College London. I received my PhD in Communication from the University of Pennsylvania and completed a postdoctoral fellowship with the Kellogg School of Management. Prior to graduate school, I worked professionally in mediation and conflict resolution, spent some time managing training and coaching for a customer service department, and now serve as a pro-bono mediator and trainer. My research has been published in Science, Management Science, Proceedings of the National Academy of Sciences, and Harvard Business Review. Ask me about brunch.